The following are the terms and conditions for use of the SA Medical Website or any Internet site to which the Website is linked (the “website”). This Website is suggested for use by people who are 18 years and over only.
These Terms & Conditions are agreed to by you, the customer, when using the Website of SA Medical
WEBSITE: USE AND SECURITY
You are entirely responsible for any and all activities that occur under your Account which is provided to you by SA Medical who host the transactional element of the Website. You agree to notify us immediately of any unauthorised use or any other breach of security.
WEBSITE: PRIVACY & DATA USE
We do not hold any personal data. Instead, personal data is stored on a remote secure server and used and is the full responsibility of SA Medical who host the Website. Accordingly, if you have any questions concerning Website privacy and data use please contact us.
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of SA Medical. Any copying, transmission or re-transmission of the same Website requires the prior written approval of SA Medical.
We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and Sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused there from.
All products on the Website are subject to availability. In the unlikely event that a product for sale online has become out of stock or unavailable, we will notify you directly via Email to offer you a replacement or full refund of the price of the item.
PRICE OF GOODS
The price listed on the Website (the ‘Price’) for SA Medical products (the “Products”) will be as stipulated at the time when you place your order on the Website. We are entitled to make adjustments to the price, to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
The Contract of Sale is not confirmed until the products are ready for dispatch and a Dispatch email is sent to you, therefore, we reserve the right to cancel or refund an order due to a pricing error. No payment is taken by us until we physically charge your order through our system, which is done during order processing. We verify all prices as part of our dispatch procedures. If a product’s correct price is discovered to be lower than our stated price, we charge the lower amount and send you the product.
When you place an order to purchase a product from SA Medical, we will send you an e-mail confirming receipt and details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation Email”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract
WATCHPAT HOME SLEEP STUDY
When a person orders a Home Sleep Study from SA Medical terms and conditions apply: You are not purchasing the WatchPAT diagnostic device but hiring it from SA Medical for a specific time.
The fee for a Home Sleep Study is €392.00 inclusive of 23% vat. A refundable deposit of €200.00 is also charged when ordering the study.
The deposit of €200.00 is returned to the customer as soon as the WatchPAT diagnostic device is returned to SA Medical, is in working condition and has not been damaged in any way.
If the WatchPAT diagnostic device is not in working order when it is returned to SA Medical then the person hiring the device is responsible for the cost of replacing it. The current retail price of the WatchPAT 200 is €4,000.00 excluding vat.
We will endeavour to deliver the Products to you within 2-5 working days of your account order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.
When you purchase online, you have a statutory right to return a Product up to 14 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund. Any breakages or damages must be reported within 24 hours of purchase/delivery. The products must be in their original packaging and unused. Because of the risk of infection we will not accept return of products that are used.
ONLINE DISPUTE RESOLUTION
If you are unhappy with the products or services you have received from us, please email us at SA Medical. You can also submit any complaints to the Online Dispute Resolution service operated by the European Commission.
ACCORDANCE WITH SPECIFICATION
Some of the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.
If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
DISCLAIMER OF WARRANTIES
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website. Any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. .
PROPRIETARY RIGHTS TO CONTENT
You acknowledge that content, including but not limited to text, products or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
MODIFICATION OF TERMS
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.
The information, stated opinion or post that you obtain from SA Medical and its employees including this site is for informational and contact purposes only. It is not intended to be a substitute for, nor does it replace professional medical advice.
Do not disregard, avoid or delay obtaining medical advice from a qualified health care professional because of something you have read on this site.